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Colors: Colors may vary slightly in-person due to flash photography and differences in monitor settings. Each rug/carpet is manufactured with the same colors as pictured; however they can be manufactured from slightly different “dye lots” (meaning when the yarn is dyed it can vary in shade ever so slightly).
Shipping: Due to standard shipping size limitations select rugs will have to be folded to meet the shippers required dimensions. This may cause some minor creasing when you first receive your rug. Simply unfold and lay flat in your desired location and these creases will diminish in time.
Orders: Some products may be subject to back order. Products in stock typically take between 6-10 business days from the time you order to arrival. If you have any additional questions please contact our customer service department.
Koeckritz Rugs, Inc. Industry Partner of ASID